Masking personal data before it is stored
- Engineering
Names, email addresses and phone numbers are removed from feedback before Meridel keeps it. How the masking works, and what it does not catch.
Tomas Reyner
Blog
Notes on hearing customers: page 2
How small software teams read feedback and decide what to build, from the people who make Meridel.
Five questions we ask customers who leave
- Research
A short exit interview tells you more than a cancellation survey. These are the five questions we ask, and why each one is there.
Oona Pettersen
What we learned from our first hundred teams
- Research
A hundred workspaces in, these are the four things that surprised us about how small software teams use their feedback.
Ines Varga
One email a month
New posts and what we changed in Meridel, in one short email.